For Members

Using Your ClearShare Membership

Download our app

Access more information about your membership, including your digital Member ID card, through our mobile app – available through HealthWallet. Download The Health Wallet app in the App Store or Google Play store or click below on your phone. Then log in with your Date of Birth and your Social Security Number. If you have dependents on your membership, they can log in to their own Health Wallet accounts using their Date of Birth and Social Security Number.

Accessing Care

Scheduling Procedures

Contact Care Coordination for help navigating your care with your provider and to waive your costs: 877-405-2926.
Use of Care Coordination is required for certain pre-planned procedures. See the Member Guidelines for details.
Contact us at least 21 days before your planned procedure.

Emergencies

Advanced, Basic, and Holistic Premium Memberships

If you’ve included these extra services in your membership, Advanced, Basic, and Holistic Premium services participate in a nationwide PPO network. To find a list of providers, go to the PHCS network website.

When selecting a provider, contact the provider’s office to verify that they are still in-network with PHCS and that the provider’s billing NPI# is contracted through the PHCS/Multiplan network.

If a provider will not accept your membership ID card for these services, please contact us for help.

Membership Documents

Advanced Add-On Member Guidelines

For members who selected the Advanced plan.

Basic Add-On Member Guidelines

For members who selected the Basic plan.

Holistic Premium Member Guidelines

For members who selected the Holistic Premium Plan.

Holistic Plan
Member Guidelines

For members who selected the Holistic Plan.

Holistic Savings Member Guidelines

For members who selected the Holistic Savings Plan.

Holistic Essentials Member Guidelines

For members who selected the Holistic Essentials Plan.

Member Guidelines

For members of ClearShare 1000, ClearShare 2500, or ClearShare 5000

Need help?

Healthcare can be confusing – that’s why ClearShare is always here to help you get all of the answers you need. To email, call, or text our customer support team, or find answers to your questions on our FAQ page, click below!