For Members

Using Your ClearShare Membership

New!

Clearwater Member Portal

Sign in to your member portal to access your digital ID cards, virtual services, plan documents and more.

1. Visit members.clearwaterhealth.com
2. Enter your email and password.
3. Click on the “Login” button.

Logging in for the first time?

You should have received a Welcome Email in the inbox of the email address you used to enroll. Click the link in that email to set your portal password and activate your account.

If you didn’t receive the email, visit members.clearwaterhealth.com and click “Register” at the bottom of the screen. Be sure to use the email address associated with your enrollment!

Accessing Care

Scheduling Procedures

Contact Care Coordination for help navigating your care with your provider and to waive your costs: 877-405-2926.
Use of Care Coordination is required for certain pre-planned procedures. See the Member Guidelines for details.
Contact us at least 21 days before your planned procedure.

Emergencies

Advanced, Basic, and Holistic Premium Memberships

If you’ve included these extra services in your membership, Advanced, Basic, and Holistic Premium services participate in a nationwide PPO network. To find a list of providers, go to the PHCS network website.

When selecting a provider, contact the provider’s office to verify that they are still in-network with PHCS and that the provider’s billing NPI# is contracted through the PHCS/Multiplan network.

If a provider will not accept your membership ID card for these services, please contact us for help.

Membership Documents

Advanced Add-On Member Guidelines

For members who selected the Advanced plan.

Basic Add-On Member Guidelines

For members who selected the Basic plan.

Holistic Premium Member Guidelines

For members who selected the Holistic Premium Plan.

Holistic Plan
Member Guidelines

For members who selected the Holistic Plan.

Holistic Savings Member Guidelines

For members who selected the Holistic Savings Plan.

Holistic Essentials Member Guidelines

For members who selected the Holistic Essentials Plan.

Member Guidelines

For members of ClearShare 1000, ClearShare 2500, or ClearShare 5000

Need help?

Healthcare can be confusing – that’s why ClearShare is always here to help you get all of the answers you need. To email, call, or text our customer support team, or find answers to your questions on our FAQ page, click below!